How Do You Handle ‘Scope Creep’?
Upon reading the title, you’ve probably asked yourself what the term means. Scope Creep just refers to the project that already has a set of goals, but those goals expand while the project is in progress.
You might have come up with a lot of things that you want to be incorporated in your website, for example, but there might be some unforeseen things that have popped up that you must deal with based on the web design and development.
Some types and causes of scope creeps are:
- Poor Oversight– Some clients just do not know what they really want, and so, you scratch your head in coming up with solid solutions. It might be so right off the bat, but as you progress, you will probably come up with a suitable solution.
- Basic Contracts– Such a contract is defined by having no specific goals and what is written on the paper is just like “basic website design” and nothing else.
- Bad Clients– An example of a bad client is a person who doesn’t have clear and specific goals. They usually tell you vague ideas and it is up to you to somehow decode what they’ve said and put it into practice.
- Bad Team– This problem usually stems from a lack of communication. If there are multiple teams that are handling the task of website creation, communication is necessary so that people will know exactly what to do and when to do it.
How Do You Solve ‘Scope Creep’?
Communicate with Clients Better
As a web designer, it is your job to improve your communication skills so that you and the client will both be on the same page. Without clear communication, you might not get the specific details that you need in order for you to satisfy the demands set by your client.
This skill can actually be improved over time, so long as you put the effort in it. If there are some things that are esoteric to the client, then take your time to make them understand it.
If there is something that clients do not know about, just ask them for a website that they really like and draw inspiration from that.
Create a Wireframe
Without a proper flow, the team that is tasked to create and design a website will not have a smooth workflow. You want to streamline the process as much as possible, so you want to create certain tasks that every division should know about so that they can work on it. Furthermore, provide a timeline and set milestones that you and your team should reach to meet your end goal.
Set a Pre-Defined Contract
One of the reasons why scope creeps occur is due to a poorly defined or basic contract. To avoid this from happening, you have to discuss with your client exactly what they want right from the get-go.
Create a contract with clearly defined goals, a specific price, and a clear timeline on when the project should be finished. This way, scope creeps will most likely never ‘creep’ up.